Job Type: Permanent, full time (37.5 hrs/week)

Reporting to: Head of Fundraising

Location: East Clandon, GU4 7RS

Salary: £18,500 - £21,000

Further benefits: professional development, pension contributions, healthcare plan, 20 days annual leave


About the role

The Fundraising Assistant will provide fundraising and administrative support to our fundraising and communications department. You will help build and maintain effective relationships with our challenge event participants, individual givers, community supporters, and volunteers by providing excellent stewardship and support.

The role will be hands on within a busy fundraising team. It will provide the platform to gain experience and develop skills across a range of fundraising activity and provides fantastic potential for professional development.


Key tasks and responsibilities

  • To be the first point of contact for all fundraising enquiries that come in by telephone, email, and post
  • Provide excellent support and stewardship to our supporters, challenge event participants, individual givers, community supporters and volunteers
  • To support the charity’s income and financial reconciliation processes
  • To record and send fundraising information, materials, and support to those raising money for us
  • Ensure thank you letters/certificates and emails are written in an appropriate and timely manner
  • Proactively use the fundraising database (Donorfy) to develop and manage supporters and ensure all activity and correspondence is recorded accurately, as well as supporting our team’s financial processes
  • To develop an in-depth knowledge and understanding of our fundraising activity and to maintain the processes behind registration and online giving platforms
  • Help keep track of our fundraising merchandise stock and merchandise and reorder when necessary
  • Help to actively promote participation in our fundraising events to supporters
  • Build, manage and maintain rewarding relationships with existing and new supporters and colleagues and teams across Cherry Trees.
  • Support the promotion of marketing activity through our digital and social media channels
  • Continuously aim to improve the efficiency of administration processes necessary for the smooth running of the fundraising department.
  • General fundraising/administration duties, as and when required, to ensure the smooth running of the whole department including assisting in other team projects when they arise.
  • To represent Cherry Trees on occasion at challenge events and other events activity


Person Specification 

Qualifications and Experience   

  • Good level of education including GCSE English and Mathematics (essential)
  • Experience of communicating with a wide range of individuals and organisations and across a variety of channels or media (essential)
  • Experience of working in a charity or fundraising environment (desirable)
  • Experience of using a fundraising database (desirable)
  • Experience of building strong professional relationships (essential)

Knowledge and Skills

  • Good IT skills including using word, excel and outlook packages (essential)
  • Good verbal and written communication skills (essential)
  • Ability to work independently and as part of a team (essential)
  • Ability to prioritise work and to respond to supporters in a timely manner (essential)
  • An understanding of digital and social media channels (desirable)
  • Flexibility and willingness to travel and attend events outside normal office hours (desirable)
  • Basic understanding of fundraising regulations, data protection and best practice in capturing and recording data (desirable)
  • An empathy with the charity’s mission (desirable)


Please apply with a CV and short covering letter, stating why you are interested in working for Cherry Trees and why you feel you are suitable for this role.

Applications to be submitted via email to [email protected] 

We will be responding to applications as they are received, so please do get in touch as soon as possible. 

Start date: June (flexible)