About us Meet the team Care team Paula Rankin Already a familiar face to many of our families, and one of our longest serving staff members on the care team, Paula Rankin became Head of Care in 2018. Paula assumes her position after 29 years with the charity. "I am so pleased to still be here after 29 years and there is not a morning where I wake up and don’t want to come in. I love working with the children, it was all I ever wanted to do since I was 14. Here I am, all these years on in my career and enjoy seeing the children every day be the best they can be."